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IBM Control Desk

IBM Control Desk

IBM Control Desk is an integrated service management solution that helps you manage a comprehensive range of IT processes, services, and assets.
Simple, easy-to-use service catalog and self service interface
Tools for easily reporting problems and requesting services
ITIL-aligned change, configuration, release, incident, problem, and asset management
Integrated service, asset, and configuration management
Advanced reports and analytics tools that provide insight into your environment
Policy-based automation of job plans, task assignments and notifications
Optimise the performance of your infrastructure and workforce
Improve the consistency, efficiency, and effectiveness of crucial processes.

Stay Updated

As a Gold Business Partner of IBM and with excellent knowledge in asset and service management, we are proud to provide support for all aspects of the IBM Control Desk.

IBM Control Desk Fix Pack is now available


What's new in Control Desk Fix Pack platform

IBM Service Portal (for Control Desk) Fix Pack is now available

What's new in Control Desk Service Portal Fix Pack