Click is defining field service engagement, empowering the world’s most demanding organizations to optimize the full potential of every service interaction. With Click, field service becomes the new competitive lever to drive differentiation and business value. Click provides field service leaders with the smartest technologies; a limitless technology-forward platform, and the knowledge gained from a global community of best practices. The result? Do more with less, run your field service business with certainty, and accelerate customer innovation.
Only the Click’s Optimization Engine offers advanced algorithms and AI technology that transforms field service from the reactive scheduling and managing of tasks to a predictive, highly automated approach that stays one step ahead of customers, field conditions and the competition. Performance metrics and benchmarks allow you to easily operationalize data, and quickly modify the priorities of your field service organization to embrace new business strategies. Together, these capabilities give companies what they need to not only gain important visibility and contain costs, but to engage and delight customers at every step of the service chain.
Exclusively focused on field service since creating the market, Click has managed billions of service engagements and is relied upon by nearly a million field service professionals every day. The company is the recognized market and technology leader by analyst firms including Gartner, Forrester and IDC. More than 350 global enterprises across 20+ industries tap into ClickSoftware for the world’s smartest thinking in field service. Click.