Terms and Conditions
1. Introduction 1.1. This Master Services Agreement (“MSA”) is the contract used to govern the business, transactions and agreements between Peacock Engineering Ltd (“PEL”) and XXX Client. 1.2. This MSA has been created to benefit and protect both parties as it governs any and all future business between PEL and Client. The intentions of the tone and style behind this MSA are those of clarity and simplicity. 1.3. The primary intention behind this MSA is that future transactions or agreements between PEL and Client can be negotiated quickly because the over-arching terms of the MSA can be relied on and referred to and do not need to be repetitively negotiated, leaving only specific deal-related terms needing to be negotiated. 1.4. This MSA will detail generic contractual elements such as payment terms, product warranties, dispute resolution, liability and governing law etc, leaving only details such as pricing and schedules of charges to be set out and agreed in the Statement of Works documents for each project or transactional piece of work which will be agreed and countersigned under the umbrella of (and in conjunction with) this MSA. 1.5. This MSA is split into five sections for ease of use. The primary sections relate to: Overall Agreement terms: generic contractual elements which relate to the entirety of the business to be contracted between the parties and which apply to all of the following specific areas of the MSA in whole, Software terms: specific contractual elements relating to the sale and renewal of software products from PEL to Client, Consulting Services terms: specific contractual elements relating to the provision of consultancy services undertaken by PEL for Client, Support terms: specific contractual elements relating to all or any system or client support agreements or undertakings between PEL and Client, Managed Service terms: specific contractual elements relating to the provision of Managed Services to Client by PEL, which include such services as Software As A Service and system Hosting Services.
18th May 2018
Peacock Engineering Limited is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the General Data Protection Regulation legislation 2018 (GDPR) in the European Union.
The purpose of this statement is to explain to you what personal information we might collect and how we may use it. Your privacy is extremely important to us.
Personal Information Collected
You are free to visit our website without telling us who you are or sharing any personal information. We do not collect sensitive information about you except when you specifically knowingly provide it. We do not store our customer’s financial details.
We may need your email address or phone number so that we can:
Respond to enquiries entered via our website Contact Form
Provide a quotation
We use IP Address tracking technology to identify businesses visiting our site and the pages that are being used. This helps us analyse data about web page traffic in order to develop and improve our website for business visitors.
To fulfil your requests by us or by other parties involved in fulfilment.
To contact you for surveys, market research or in connection with transactions.
To support products or services you have acquired from us.
To send you service or promotional communications through email and notices on the Peacock Engineering website (where you have positively opted in to do so).
When we collect information from you, you have the option to tell us that you do not want it used for further marketing contact.
You may turn off cookies in your browser.
In order to maintain the accuracy of our database, you can check, update or remove your personal details by emailing us at firstname.lastname@example.org