Top Fashion Brand Case Study
Delivering Exemplary Customer Experience
Maximo and Fingertip were deeply embedded within the client’s processes for achieving an excellent customer experience.
The Peacock Engineering team worked closely with the client to identify the most suitable upgrade solution, which managed the transfer from the existing systems to Maximo 7.6 and Fingertip 4.3 quickly and effectively.
The fashion company had a seamless transition as it upgraded its Maximo and Fingertip systems.
“We have worked with Peacock Engineering for a number of years. Most recently they ensured our Maximo upgrade to 7.6 was both rapid and smooth. We now have access to Service Requests and Work Centers, helping us organise our team more effectively. Our Fingertip solution has also been upgraded to the latest version. The enhanced user design makes it easier for us to complete work using mobile forms for better data quality.”