A Mobile Solution at Your Fingertips
Fingertip is Peacock Engineering’s mobile solution which keeps the whole organisation connected and delivers knowledge where it’s needed.
The Fingertip development team have developed a mobile solution that reflects individual industry needs and delivers the functionality that each industry requires. Peacock Engineering understands that the solution design should extend Maximo into the field, taking advantage of mobile technology to enhance Maximo’s capabilities.
Fingertip has been designed for the best possible user experience, with a clear design and ease of use. Its flexible framework easily supports configuration. The use of IBM MobileFirst and the solution architecture ensures that it is a secure, high performing solution, with scalability for high user numbers, high data volumes and/or high transaction levels. Information from Maximo’s key functions, including inspections, inventory and work orders, are captured on the mobile device automatically and securely transferred back to Maximo in real-time, giving visibility of these jobs at every stage.
Fingertip uses Peacock Engineering’s unique mobile forms capability for Maximo. On the mobile device Fingertip uses these forms to support highly tailored inspection and data collection activities. Mobile forms in Fingertip allow users to complete audits and inspections on a mobile platform. They are completely configurable within the Maximo application, meaning they can be defined in a design that suits any organisation’s particular requirement.
Unlike other mobile solutions, Fingertip does not replicate Maximo on a device. It has been designed to fulfil all of Maximo’s functionality, whilst being displayed in a clear and easy to use manner for a better user experience.
Although published as a single application, Fingertip has several modules. These operate independently of each other and are licensed individually. However, they all leverage the common framework of Fingertip and, where appropriate, they share meta-data sets. Licensing and entitlement to access each of the modules is managed within the User and Security Group applications in the EAM. As a mobile Fingertip user authenticates with the EAM, their entitlement to access the modules is determined and held on the device.
The design philosophy for Fingertip is that it should be intuitive and straight-forward to use. The objective is that the users should be trained in, and clear about the business process and from that it should be self-evident how to use and interact with Fingertip.
Fingertip provides for both connected and disconnected use; allowing users to bring work details down onto the device while connected and then continue working seamlessly through periods of being disconnected. Fingertip will store the pending transactions in a sequential order such that when a connection is re-established, these can be transmitted in order to ensure that all business rules are preserved. Fingertip supports both 3G/4G and WiFi connectivity, switching seamlessly between the two.
The Fingertip framework has been designed to meet the rigorous data security standards typically deployed in both commercial and government organisations. Through adoption of the TLS1.2 encryption protocol, Fingertip provides full data security both on the device and during data transmission.