Managed Service and SaaS2018-09-28T11:53:08+00:00

Providing a flexible approach to your Maximo and Fingertip solution with Managed Service and SaaS (Software as a Service)

Benefits of Managed Service and SaaS for your solution

  • Cost effective, flexible and secure

  • “Pay as you go” basis using our cloud licences rather than buying licences

  • Removes the need to buy, install and manage software at user’s end

  • Accessible from anywhere with an internet connection

  • Alternative to traditional in-house managed software and packaged application

Percentage (%) of uptime

99.9

Peacock Engineering’s SaaS model

Minimal Risk

Minimal Risk

Per user, per month pricing

Scalability

Scalability

Meets your changing demands immediately

Enhanced Security

Enhanced Security

Secure data storage, ISO certified processes

Expert Support

Expert Support

24/7 via UK based support desk

Reduced TCO

Reduced TCO

Capital expenditure up front is reduced

Application Management

Application Management

Servers, updates, software upgrades, patching

Hosted Environments in Rackspace and IBM Cloud

Rackspace has superb facilities that meet our requirements for providing state-of-the-art virtualised solutions in a secure, reliable and efficient environment.

Reducing the number of your solution providers into one means Peacock Engineering will support the infrastructure and the application, creating a more seamless Maximo experience

IBM Cloud uses extended capabilities of engaging and powerful services from data such as IBM Watson Internet of Things.

To maintain high standards, our clients’ Managed Service contract includes:

  • Database management and monitoring including regular DB backups

  • Monitoring of application and database performance and taking remedial action if required

  • Maintaining, designing, managing and testing disaster recovery methods, processes and procedures

  • Monitoring, managing and reporting of hosted environment uptime

  • Keeping track of latest security fixpacks and patches to ensure latest levels of application and network security and advising Client of options

To maintain high standards, our clients’ Managed Service contract includes:

  • Database management and monitoring including regular DB backups

  • Monitoring of application and database performance and taking remedial action if required.

  • Maintaining, designing, managing and testing disaster recovery methods, processes and procedures.

  • Monitoring, managing and reporting of hosted environment uptime.

  • Keeping track of latest security fixpacks and patches to ensure latest levels of application and network security and advising Client of options.

Work and Asset Management Solutions

Maximo Asset Management

Keep critical assets operating at maximum efficiency

Fingertip

A mobile solution that captures data on a mobile device in real-time

Click Field Service Edge

A scheduling and resource optimisations solution to manage the workforce

Testimonials

“When the expected downtime for our recent Maximo upgrade was estimated in days and not hours, we challenged Peacock to come up with a better way. The innovative approach they came up with meant our business could continue to function while Peacock did what had to be done. It also gave us valuable flexibility in choosing when we wanted to experience the short periods of downtime that were still needed.”

Adrian Hannam, Head of Customer Projects, Top 3 FM Organisation

“Peacock Engineering clearly understood our requirements and the team was able to demonstrate, from the start, that it had the business and technical skills required to deliver the project to our specific needs. We will look to further develop Maximo so that we can better schedule downtime.”

Maintenance Manager, Penn Pharma

Using Managed Service and SaaS